Privacy Policy – GoBELDI
1. Introduction
This Privacy Policy explains how GoBELDI (GoBELDI LLC, a US company, and its subsidiary GoBELDI Maroc SARL, hereinafter "GoBELDI") collects, uses, stores and protects your personal data when you use its online commerce platform.
By accessing the Platform, you accept this Privacy Policy.
2. Data Collected
GoBELDI may collect the following categories of personal data:
- Identification data: name, first name, email address, phone number, postal address.
- Account data: identifier, password, preferences, browsing history.
- Transaction data: information relating to orders, payments, deliveries and returns.
- Technical data: IP address, device type, browser, cookies and connection data.
3. Collection Purposes
The data collected is used to:
- create and manage customer and seller accounts,
- enable order placement and tracking,
- ensure delivery and billing,
- provide customer service and handle complaints,
- secure online payments,
- send commercial communications (if the customer has given consent),
- analyze platform usage to improve user experience.
4. Legal Basis for Processing
Data processing is based on:
- contract execution (order, delivery, after-sales service),
- user consent (newsletter subscription, marketing),
- GoBELDI's legitimate interest (security, fraud prevention, service improvement),
- compliance with legal obligations.
5. Data Sharing
Personal data may only be shared with:
- partner sellers on the platform, to execute orders,
- payment and delivery providers,
- competent authorities, when required by law.
Under no circumstances does GoBELDI sell personal data to third parties.
6. Data Retention Period
Personal data is retained for a period proportionate to the purpose:
- account data: as long as the account is active,
- order data: legal retention period for accounting and tax purposes (5 to 10 years),
- marketing data: until the user withdraws consent.
7. Data Security
GoBELDI implements all necessary technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, modification or destruction.
Transactions are secured via encryption protocols compliant with international standards.
8. User Rights
In accordance with GDPR and Moroccan law 09-08, users have the following rights:
- right of access to their data,
- right of rectification or deletion,
- right of opposition or limitation of processing,
- right to data portability,
- right to withdraw their consent at any time.
Any request can be addressed to: info@gobeldi.com.
9. Cookies
The platform uses cookies to improve navigation, measure audience and personalize content.
The user can configure their browser to accept or refuse cookies, but some platform features may be limited.
10. Control Authority
In Morocco, the protection of personal data is under the control of the CNDP (National Commission for the Control of Personal Data Protection).
In case of complaint, the user can contact them.
11. Policy Changes
GoBELDI reserves the right to modify this Privacy Policy at any time. Any update will be published on the platform with mention of the last update date.